Ship To Worldwide:
We give free International express delivery worldwide which comes with an online tracking number and need a signature. Orders can be tracked through:
All orders will be insured for the full purchase amount, and can be tracked at the EMS website.
All orders are free shipping to everywhere.
shipping Policy
We usually ship out order within 24 - 72 hours if the product you order is in stock. Please note that our inventory changes constantly, and all products on our website are not guaranteed to be in stock at time of purchase. If your order is out of stock, we will contact you by email immediately; Therefore, please provide a valid e-mail address to us. It will take 2-3 more days for us to process your order if it is out of stock.All of our order ships by EMS. After we ship out your order, you will be receiving a tracking number and tracking method to your email, then you will be able to track the status of your order.
Exchage&Refund Policy:
Exchange&Refund policies Acceptable reasons for exchange are following: We ship an incorrect item(s) from what you order. The product(s) is/are defected. PLS contact with us in 24 hours when you got the package.we will help you to exchange a purchase.The product(s) is/are in incorrect size; In this case, if we receive the items back and the size is correct, we will ship the same item back to you .Otherwise, Please not that you will have to ship back your items to our warehouse in China. And if you will keep the items and reorder new items or new size.We will credit you with a $20 dollars shipping fee for you along with your new item. Please not that you will have to ship back your items to our warehouse in China.
Return&Exchange Policy
If you do wrong size by accident .PLS contact with us in 24-48 hours when you got the package.we will help you to exchange a purchase. Shipping charges for additional exchanges (returning and reshipping ) will be the customer's responsibility.And you don't like out boots,the customer will charge the returning cost and shipping cost from our warehouse.We invite your attention to don't use the "shelf box"alone when you ship goods back.Only package in a separate shipping box accept.Please kindly understanding this key point.For any more questions,pls contact us massjordan@gmail.com and the addrss(this address cant accept return) :massjordan.com
yanshou road putian,fujian 351100 cn
massjordan.com retain the power of final interpretation!
Return address willl sent to you,pls contact at massjordan@gmail.com
massjordan.com reserves the right to inspect returned items to determine if the product has been worn, used or altered. If you return the shoes do not meet the conditions for re-saleIf returned footwear is not in resellable
condition , a shipping fee will be charged to customer credit card and footwear will be returned to customer. Purchaser pays shipping charges to return products to massjordan.com and a shipping charge will be added to all exchanges. Refunds will be issued to the credit card on file immediately upon arrival of returned item.
Order Cancellation:
Cancellation of an order must be requested before the order has been dispatched. Cause that we process all orders as quickly as possible within 6-8hours after orders placing, so we are not always able to cancel an order after it is placed. Hope you can understand in this key point. Cancellation requests after the order has been dispatched will be treated in accordance with our Return policy.
Friendly Notice:
We do not cover the shipping cost of return & exchanges, you will be responsible for the return postage and for the shipping and handling cost of shipping the exchanged items back to you. We recommend that you add tracking and insurance when sending items to us for your own protection, as we cannot be responsible for lost shipments. Shipping and handling charges are non-refundable.
To all of you, from all of us at www.massjordan.com Store - Thank you and Happy Ecommerce!
